Service – melclifford

Young Living Essential Oils

October 20, 2015 No Comments

Are you interested in Essential Oil? Mind Body Spirit & Yoga Festival at RDS Dublin 24th Oct – 26th Oct 2016 This is the largest Holistic & Wellbeing event in Ireland. A 3 day opportunity for information, advice, lectures, networking, demonstrations and taster sessions associated with all aspects of wellbeing. Including 75 workshops/lectures from expert speakers on alternative wellbeing subjects. Aromatherapy to Yoga, a great informative fun filled day out. Opening Times 11am until 7pm Saturday & Sunday and 11am until 6pm Monday Come visit Audrey, Guy and Team, your Independent Distributors and learn more. Are you interested in having your own home based business? 1 The potential to create and earn an excellent residual income 2 Be your own boss and work your own hours 3 Take control over your earnings 4 For less than € 200 – get your wholesale/distributors account and starter kit. Come visit Audrey, Guy and Team and learn more… If you are currently employed, remember your company loves you until the restructure. What to do next COME to the Festival on 24th Oct – 26th Oct 2016 VISIT OUR SITE AN GIVE US A LIKE https://www.facebook.com/OilBusiness Contact the Team Via Facebook

The Little Hobo – First Class for Customer Service and Food

March 14, 2015 No Comments

You may remember this post I wrote back in April 2014. The great news is that they have been voted the best restaurant in BC. CHECK OUT THIS LINK – News clip Well Done Crystal, Steve and Team. The first time I visited the Little Hobo Soup and Sandwich Shop for lunch I could not have been made feel more welcome. “Hi, you are very welcome, what can we get you? What’s your name for your order? Thanks Mel, we will have that right over to you and have a piece of fruit. It comes with your order.” My lunch was great, especially the soup. As I was leaving. “Hey Mel, thanks for coming in today. We really appreciate it and hope we see you again.” The second time I visited was about two weeks later. “Hey Mel, welcome back what can we get you?” I inquired into what was cooking on the stove.”They are special Proggies.” A voice from the kitchen shouted back, as well as the ingredients and how he was cooking them. “We are so sorry Mel, they are already all sold.” “That’s okay,” I replied. “I just never saw or had one before.” I placed my order and sat down. In about 5 minutes my order and a large Proggie arrived. “I did not order the Proggie,” I said. “That’s okay Mel. There was an extra one and it’s on the house. Enjoy!” replied Crystal. Wow, it was great, especially Steve’s secret sauce. Just the other week I stop off again at the Little Hobo for a quick sandwich. When I went to pay I had forgotten my wallet (good one Mel, nice try I hear you say). “I’m really sorry I have to go and come back, I have forgotten my wallet, I explained rather foolishly. “That’s not a problem Mel, no need to do that. Here you are and when you come in again you can pay me,” said Crystal This was only my third time ever visiting the Little Hobo. So guess what? Where will I keep going for lunch when I am in town? Little Hobo for Customer Service and Friendliness have earned on my scale 10 STARS (service, food, friendliness and great place to visit) Thank you for your lovely smile and the welcome Crystal and Steve and especially your trust. People are quick to tell you about bad service. It is more important to talk about good service – Well done again Crystal and Steve. The place to go Little Hobo Soup and Sandwich Shop

Out of Ink ?

July 21, 2014 No Comments

Just as I begin to Print Up comes the message – replace ink Toner Parts Coupon Codes – Save Up To 70% and Free Shipping We all know you can buy a printer as cheap as $30.00, but then it gets expensive with the cost of toner and ink. Try out this site TonerParts.com, I have a coupon code RTNMC for readers of my blog to receive free shipping on any order to the US & Canada. You may have read tweets about TonerParts recently. Great value, thought you should know about it. If you are buying your ink and toner for your printers from big retail chains you’re very likely overpaying. With TonerParts you can pick up top quality replacement cartridges and some at 70%+ off retail prices. Savings for you and your Business Replace now – Don’t wait till your out!

5 Stars plus 5 Stars = Excellent Customer Service

April 30, 2014 No Comments

The first time I visited the Little Hobo Soup and Sandwich Shop for lunch I could not have been made feel more welcome. “Hi, you are very welcome, what can we get you? What’s your name for your order? Thanks Mel, we will have that right over to you and have a piece of fruit. It comes with your order.” My lunch was great, especially the soup. As I was leaving. “Hey Mel, thanks for coming in today. We really appreciate it and hope we see you again.” The second time I visited was about two weeks later. “Hey Mel, welcome back what can we get you?” I inquired into what was cooking on the stove.”They are special Proggies.” A voice from the kitchen shouted back, as well as the ingredients and how he was cooking them. “We are so sorry Mel, they are already all sold.” “That’s okay,” I replied. “I just never saw or had one before.” I placed my order and sat down. In about 5 minutes my order and a large Proggie arrived. “I did not order the Proggie,” I said. “That’s okay Mel. There was an extra one and it’s on the house. Enjoy!” replied Crystal. Wow, it was great, especially Steve’s secret sauce. Just the other week I stop off again at the Little Hobo for a quick sandwich. When I went to pay I had forgotten my wallet (good one Mel, nice try I hear you say). “I’m really sorry I have to go and come back, I have forgotten my wallet, I explained rather foolishly. “That’s not a problem Mel, no need to do that. Here you are and when you come in again you can pay me,” said Crystal This was only my third time ever visiting the Little Hobo. So guess what? Where will I keep going for lunch when I am in town? Little Hobo for Customer Service and Friendliness have earned on my scale 10 STARS (service, food, friendliness and great place to visit) Thank you for your lovely smile and the welcome Crystal and Steve and especially your trust. People are quick to tell you about bad service. It is more important to talk about good service – Well done again Crystal and Steve. The place to go Little Hobo Soup and Sandwich Shop

Thought I would let know – Great Deal

August 13, 2013 No Comments

Toner Parts Coupon Codes – Save Up To 70% and Free Shipping We all know you can buy a printer as cheap as $30.00, but then it gets expensive with the cost of toner and ink. Try out this site TonerParts.com, I have a coupon code RTNMC for readers of my blog to receive free shipping on any order to the US & Canada. You may have read tweets about TonerParts recently. Great value, thought you should know about it. If you are buying your ink and toner for your printers from big retail chains you’re very likely overpaying. With TonerParts you can pick up top quality replacement cartridges and some at 70%+ off retail prices. Savings for you and your Business

Should a Top Quality Hotel offer FREE Wireless Access?

September 17, 2012 2 Comments

I am sure your will remember this post in March 2012 http://www.melclifford.com/2012/03/should-a-top-quality-hotel-offer-free-wireless-access/well lets add the Holiday Inn at Heathrow Airport London, Sipson Road onto the list at £5 an hour -what a rip off when you can get Free WiFi in Starbucks and a great coffee. Just another rip off of London hotels when most place offer internet access for FREE

Still Waiting

April 24, 2012 No Comments

I wrote last week about my complaint in Safeway regarding service at the bakery counter- read their response – Still waiting to hear from “our Public Affairs Department” ??? – draw your own conclusion! Oh! nobody in Customer Service seems to have a NAME? Mel Clifford Thank you for your recent correspondence. We appreciate the time you have taken to share your feedback. Your comments will be directed to our Public Affairs Department for further review. Mel, should you require further assistance, you may reply to this email or phone us at 1-8007-723-3929 and reference Contact ID XXXXXX (ID removed). One of our associates will be happy to assist you. Thank you for shopping at Safeway. Sincerely, Safeway Customer Service Team

Dear Mr & Mrs Safeway

April 17, 2012 No Comments

Customers Service!!! Dear Mr. & Mrs. Safeway How come if you are in the customer service business you can get the simple things so wrong, like serving the customer? Shopping at my local Safeway on Sunday last. We stood at the bakery counter for 5 minutes waiting to see if anybody would appear that might serve us. Finally I went down to the Deli counter and asked one of the assistants could they help us up at the bakery counter. We wanted to purchase several small buns, which were on display inside the counter unit. “Sorry Our Union won’t lets us serve in the bakery” – came the reply from the young assistant. A matter of just picking the buns out of the counter unit – a strange rule I thought? When we could not get nobody to serve us and we proceeded to the checkout I mentioned our dilemma to the young lady and was told Oh! The bakery person went home at 7pm – I ‘m very sorry – did you find everything else you were looking for today ? Yes thank you, except the Bakery items and it appears that your Union will not allow other assistants to serve us – I replied. Your strap line Mr & Mrs Safeway says Ingredients for Life – What about adding in some staff to serve at the bakery counters when you are open? What about adding in a Union that has some cop on instead of stupid rules. A Union that might think it is better to support your business instead of destroying Yours sincerely Just a Customer

What Goes Around

October 19, 2011 No Comments

To everyone for their kind words and thoughts expressed to my family and I on the death of my Mum thank you. I am now in Canada and this is the first post I have written since I left to travel home over two weeks ago. Thanks to Jazz Air & Air Canada for looking after me so well during my travels and a special thanks to Catherine who works on check-in at Kelowna Airport, she went out of her way to ensure I got a flight home in time for the funeral. Please if you are travelling through Kelowna International Airport and Catherine is on duty just hi and thanks she a special person. And with some of my pervious posts and comments about acts of kindness and making someone smile each day this post is to say what goes around comes around – when it is our turn to help someone let us not miss the opportunity.

Staying in Touch

June 8, 2011 No Comments

Staying in touch with your Customers/Clients – regularly asking why they like doing business with your organisation. Staying in touch with your Employees – regularly asking why they like working in your organisation. Staying in touch with your Product Development – regularly asking is this the best product for the organisation. All makes good business sense – staying in touch

Mel Clifford

Mel Clifford

Blog & News

Tag: Service

Young Living Essential Oils

The Little Hobo – First Class for Customer Service and Food

Out of Ink ?

5 Stars plus 5 Stars = Excellent Customer Service

Thought I would let know – Great Deal

Should a Top Quality Hotel offer FREE Wireless Access?

Still Waiting

Dear Mr & Mrs Safeway

What Goes Around

Staying in Touch

Mel Clifford