Thought For Your Business | Mel Clifford - Stories of the Day

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Selection of Poetry composed by Mel Clifford. Additional poems kindly provided with the permission of the authors.

Coming Soon:
Never Lose the Child Within - Your World of Business.

What you create in your life will either support you or hinder you in what you want to achieve. Like the culture you create and support within your organisation, it can make the Company great or destroy it – everyone has a part to play including you. Why do we lose the child within us when we enter the world of Business?

Making Training Happen –Part 2

If your Company is serious about making training happen, the following key elements need to be in place.

Training budget between 3-5% of payroll Training days per individual of 3-6 per year Training Programmes related directly to the job in hand Training Development programmes to grow within your role Programmes for Personal Development of [...]

Making Training Happen –Part 1

Unless learning is valued and evaluated in your business making training happen will always be an uphill struggle. Organisations whose learning is not equal to or greater than the rate of change within their environment will find it difficult to survive.

6 Ways to recognise that learning is not valued in a Company

Training [...]

Staying in Touch

Staying in touch with your Customers/Clients – regularly asking why they like doing business with your organisation.

Staying in touch with your Employees – regularly asking why they like working in your organisation.

Staying in touch with your Product Development – regularly asking is this the best product for the organisation.

All [...]

If We don’t look after Our Customers Someone else will

Well Done Phil

Well Done Taren

This slogan is written on the wall of Integra Tire Sicamous, BC, Canada. Just yesterday on my way to Calgary I had the misfortune to get a puncture, 8am just outside Sicamous. After making an enquiry with a local petrol [...]

What a Rip Off

My question is why do cell (Mobile) phone Companies operating in Canada rip off their customers? You have to pay for the calls you receive, you have to pay to have voice mail-

I am surprised at Virgin Mobile they know the UK and European cell phone markets.

Ask TELUS, Shaw, Fido, Bell, Rogers [...]

Six Questions about Organisational Culture

Q What is organisational culture?

A What gets honoured in the organisation gets delivered

Q Who creates organisational culture?

A You do

Q How does organisational culture get implemented?

A By the behaviours of individuals in the organisation

Q How do you change organisational culture?

A Change your behaviours

Q Who changes organisational [...]

CEO’s Undercover –What a Joke

Get Real

Have you been watching these TV programmes about CEO’s or MD’s of organisations who go undercover and work alongside their employees for one week to find out what’s wrong in the Company? After the week they go home and their partners greet them with something like “oh darling how was it [...]

What are your employees complaining about?

Listen and Learn

Just very recently while I was shopping I overheard in two different supermarkets employees giving out to each other about their working conditions. On one occasion I had to interrupt their discussion to ask for directions to locate a product which, I was informed it’s over there. Not impressed [...]

What makes amazing teamwork?

Better Than The Rest

When it actually comes down to it knowing and doing are miles apart. Reading about teamwork, knowing the right qualities, attributes and skills required is very different to being able to put these skills into practice. One finds, elements like those who want the individual glory rather than the [...]

Mel Clifford – Stories of the Day

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