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Who are the guilty parties?

Who's Guilty

While waiting for a train the other day in Connolly Station I read a poster which said Insurance fraud is a crime and it gave detail where to report it.  My question is who are the guilty parties? Here is a story of a real experience of a situation where a motorcyclist [...]

Service and food with a smile

Excellent

I had the pleasure to visit a newly opened restaurant in Skerries County Dunlin the other evening called Sea Urchin and I must say when you received excellent service and food to match it’s a real delight.  Sea Urchin is situated on the Harbour Road, Skerries and has only been open now a few [...]

What makes a great – Salesperson?

Listen Listen Listen

The role of a salesperson is to sell whatever product or service they are offering.  So what differentiates an O.K. salesperson from an amazing salesperson?  I believe there is only one thing and that is the ability to LISTEN. Listening to what your customer needs will deliver the sale. I am fed [...]

Redundancy Crisis or Opportunity

Look for the Opportunity

It could be said that the word Redundant has connotation that one is not worth anytime any more.  Often this is how people feel when they are faced with redundancy in the workplace.  We know that redundancies are about the position and not the person.  But often one can’t help feeling [...]

Human Resources (HR) what function does this department actually do?

People at Work

How many times have organisations changed the functional name of the department or section that considers itself with the responsibilities for their employees?  What is this department called in your business? Here are some of the names I have come across over the years:-

Personnel Department
Human [...]

13 Questions for the Push Factor

Fire Yourself

If something is going to pull you towards a new employer then something can push you out of your current job or the organisation that you work for. Lots of people go to work day in day out and never seem to question what and why are they working in a particular job [...]

13 Interview Questions for the Pull Factor

Come Work for Us

During the high-level of employment, companies were going out of their way to tell potential employees how good they were to work for.  What they had to offer and selling their organisation as a great place to work.  One could almost pick and choose where they wanted to work.  Now that [...]

Your Recruitment Process -is it Boring or Creative?

Be Creative in your Selection- Shackleton

Most organisations when they need to recruit employees select the wrong individuals or panels to conduct the interviews.  If your organisation really values its people it would involve more of its employees in the selection process for new recruits.  I am sure you have heard of the sayings around [...]

Six Steps to Achieve a Better Interview Experience

Getting it Right

Interviews for a new job/position can be a very positive experience and learning opportunity for both the interviewee and interviewer, if you prepare correctly.  It is amazing how many individuals fail to prepare properly, even the simple basics activities.  I have seen candidates not knowing what they have writing in their CV’s [...]